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Community Network FAQ

THE PLAGUE OF PARASITE SOFTWARE


Parasite software, a huge and rapidly growing problem, is software that has been sneakily installed on your computer so that someone else can profit at your expense. It's also called adware, spyware, scumware, sneakware, malware, etc.

It is not the same thing as viruses, worms or trojans. Antivirus software does not necessarily control parasites.

Parasite software uses your computer's resources and can:
  • harass you or others with popup advertisements
  • report on your browsing activites to unknown persons
  • install hidden diallers that will cause your computer to dial very expensive numbers; you find out only when you get a shocking telephone bill
  • record keystrokes, such as passwords and credit card numbers
  • collect email addresses (including your own) from your computer to report back to spammers
  • cause your computer to send spam or viruses without you being aware
  • change your Home Page settings
  • compromise your system's security
  • slow performance to a crawl
  • cause system lockups

Parasite software is usually hidden and can be very difficult or even impossible to remove. You may very well not even be aware that it is infecting your computer. It's far better to prevent it from being installed in the first place than attempt to cure an infection!

For more information, check doxdesk.com for specifics about various parasite software products, and other links in the security-related section of the Helpdesk page.


WHAT CAN YOU DO ABOUT IT?

Cleanup and preventive software:

Even if your computer shows no symptoms, it is important to run antiparasite software to prevent, detect and remove parasites.

Windows users can download Microsoft's free Security Essentials.

Users of Windows XP may instead get Microsoft's Windows Defender if it isn't already installed. (Windows Defender is built into Windows Vista.)

Three other products with free versions are:
Remember to regularly update all antiparasite software!

Beware of fake online spyware scanners!
Criminals are taking advantage of the public's increasing awareness of parasites by offering free "scans" of your computer, some of which actually install parasites while pretending to cure them. Check Spywarewarrior for a list of rogue and suspect anti-spyware products before allowing a site to "scan" your computer.

If you have been a victim of a telephone scam where a dialler was sneakily installed on your computer, check the RCMP's Phonebusters site.


Prevention: Practice safe computing!
  • Run antiparasite software, and update it regularly

  • Run antivirus software, and update it frequently

  • Run Windows Update regularly to check for critical security updates. If your computer doesn't do this automatically, click Start | Windows Update, or in Internet Explorer click Tools | Windows Update. NEVER click on any link in any email purporting to be an update from Microsoft.

  • Don't click links in any emails unless you're sure they are legitimate

  • Avoid known problem sites (e.g. porn, casino, hacker sites) or sites that seem suspicious

  • Beware "free" things, especially add-in software that claims to simplify or enhance your online experience

  • Read the fine print!! Many parasites are hidden in "free" software, including some popular peer-to-peer filesharing programs, such as those used to share music. If asked to accept a license agreement, read it carefully. Remember that not all license agreements necessarily divulge everything.
    Check here to see what parasites accompany popular P2P software.

  • Be very careful what you click if you get into problems on a site. Do NOT click "OK" on popups. If you seem to be trapped on a bad site, simply disconnect (on dialup, right-click or double-click the little icon beside your computer clock & click Disconnect).

  • Internet Explorer has many known vulnerabilities that can place you at risk. Consider using a different browser, such as Firefox.

  • Browsers have many security settings that can be adjusted. Some settings should be changed for greater security, but be cautious when changing default settings if you don't understand what they mean.

  • Avoid popups and popunders in the first place: get software that kills them; better yet, use a browser such as Firefox or Internet Explorer version 7 that allows you to disable popups. If you use the Google toolbar, disable popups.

  • If you suspect you have hidden diallers, never leave your computer running, connected to your 'phone line, and unattended, until you have checked the system with quality antiparasite software


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